The kind of headache that only technology can create.
I've dreamed of being able to work (okay, okay, blog & email my friends) from my couch or the local coffee shop. So, on Tuesday my new Dell laptop arrived. The fact that I was actually home to sign when the FedEx guy arrived seemed to indicate that all stars were briefly lining up in my favor. I took the laptop out of it's box and it was all shiny, new and impressive. I was one step closer to my dream.
I sat down to do the initial computer set up. I've done this quite a few times before. I plugged the laptop in, turned it on and held my breath as the lights began to glitter. I worked my way through the Vista set-up screens. I got to a screen that asked me if I wanted to set up a password. Vista "recommended" that I set one up. I agreed with Vista - after all I didn't want someone to be able to post to StuccoHouse after stealing my laptop. So, I entered one of my well worn passwords. I confirmed it. It was set. I finished up the set-up and the computer shut down & restarted.
As the screen lit up again, Vista politely asked me for my password. Easy. I typed it in & hit "enter." Incorrect. I re-typed it in again, slower this time. Wrong. I re-re-typed it. Nope. Re-re-re-typed it. No. Vista, getting bored with this game, gave me a password "hint." I had a mixture of anger & panic going through my at this point. Fricker, I KNEW what my password was and was typing it in correctly. Vista begged to differ.
I carefully explained to the Tech at Dell that I was giving Vista the correct password. An unconvineced "uh huh," was the response I received. For the next two hours, the nice Dell Tech researched how to remedy this problem. Vista evidently handles this issue differently than previous versions of Windows. And I was the first person in the world (or at least at Dell) that had managed to pull this stunt.
The irony was not lost on me that while I sat on hold with Dell, that cute little Apple commerical featuring a PC and a Mac chatting while a Vista bodyguard in sunglasses behind the PC guy repeates "accept or reject" was playing on tv.
We (the royal we, meaning Dell) finally resolved the password problem. I don't think the Dell guy meant to be snarky when he suggested I wait a while to put on a new password ;-)
So, still fresh from the victory I signed on to my desktop. Very long story short I discovered that both my (dial-up) isp & my work email/host had individually chosen this day to blow up all of my services....and of course, blame some software that is not theirs. Technology overload.
I went over the edge.
Once my headache goes away, I'll need to decide dsl (probably) or cable (pricey). Find a new host for my work stuff (boo, GoDaddy). And figure out how to get a router working. Any advice on this would be greatly appreciated.
Then, hopefully, they will not come out with any new technology for the next 10 years. Except that new iphone looks pretty cute.....